Returns & Exchanges
Johaug currently offers free return worldwide. Please take care of the return sticker that will give you free return, in case you need to return items in your order.
You have the right to return items within 30 days for a refund. Items must be in unused condition, with tags attached. Please ship with a secure packing with the return form enclosed.
After we receive your package, your refund will be processed within 7 business days and credited back to your credit card.
If you would like to change size or color, please return the product to us and we will refund the amount back to your card. You may place a new order when you wish to.
Products purchased with discount in a campaign period can be returned for a refund, but not exchanged.
Enclose the return note with your parcel and return via Post Nord (Nordic countries) or UPS. Use the return sticker to get free return.
Return address: Active Brands AS, C/O DHL, Viaredsvägen 18, 50464 Borås, Sweden
All returns within mainland Norway, please return to: Active Brands AS, c/o Exporama Senteret AS, Kragerudveien 50, 2013 Skjetten